Due to changes to mailbox settings within mail servers such as Hotmail, Outlook, Live, Gmail – email communications may not be received by some recipients due to automatic filtering.
Could you please advise your email recipients to add the following domain to their “Safe Senders List” so that the email communication can be received: @propertytree.com
Please refer to the applicable mail server/provider for instructions on how to add safe domains.
Gmail
Select contacts from the options on the left side of the Gmail Inbox.
Select Create Contact on the top menu.
Enter the email address in the primary email box.
Select Save.
If an email from Constant Contact is in the Spam folder, you can mark it “Not Spam” to whitelist it.
MacMail
Open the email.
Type the sender’s email in the Add Entry field on the Allow List.
From the E-mail settings screen, select Junk E-mail Guard.
Select Safe List.
Enter the email address. Example: You can either enter a specific email address or use *propertytree.com or @propertytree.com to whitelist the domain (replace the xxxxx with the domain name).
Select Add.
Mozilla Thunderbird
Check if your contact’s email is in your Junk folder, right-click on the email and choose “Mark As Not Junk”.
Click Address Book.
Make sure that the Personal Address Book is highlighted.
Click New Card, the New Card window will display.
Under the Contact tab, copy your contact’s “From” address and paste it into the Email dialog box.
Click OK.
Outlook
2003, 2007 and Express
Without an example email address in your inbox:
Select Actions from the toolbar at the top of the screen.
Select Junk E-mail.
Select Junk E-mail Options…
Click the Safe Sender tab.
Click Add.
Type in the email address you wish to add to your safe sender list.
Click OK.
With an example email in your inbox:
Open the email.
In the Toolbar options at the top, click the Safe Lists drop-down. Note: This is located in the “Junk Email” section
Select “Add sender to Address book”.
Click OK.
To whitelist an entire domain:
Open the email.
In the Toolbar options at the top, click the Safe Lists drop-down. Note: This is located in the “Junk Email” section
Select “Add Sender’s Domain (@propertytree.com) to Safe Senders List.
Click OK.
2010
In Outlook, go to the Home tab.
Click the Junk button.
Choose “Junk E-Mail Options” from the drop-down list.
Go to the Safe Senders tab.
Type in either the email address or the domain name you wish to add.
Click OK.
Express
In Outlook, go to the Tools menu.
Select “Address Book”.
Click New and select New Contact from the drop-down menu.
Type in email address and include any details you want.
Click OK.
Outlook.com (Formerly Hotmail)
Open your Outlook mailbox.
Select Options from the top right (next to the question mark).
Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.
In the space provided, enter the address. Example: You can either enter a specific email address or use *propertytree.com or @propertytree.com to whitelist the domain (replace the xxxxx with the domain name).
Select Add to list.
Ensure the safe mailing lists box has the address you entered, and select OK.
Yahoo
In Yahoo Mail, your contacts list is your whitelist. To add the From Address to your Yahoo Contacts:
Open your Yahoo mailbox.
Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.
